Role: Azure Devops Billing Support

Location: San Jose, Costa Rica (Hybrid)

Type of Hire: Full Time

Job Responsibilities:

Highly motivated with a mature and positive attitude

A passion for working with peers and customers to help resolve deep customer technical issues on Microsoft, Third Party, and Open Source technologies.

3+ years in Operations, Business, Supply Chain, Finance, or a related field, or equivalent alternative education, skills, and/or practical experience and 2+ years technical support or billing support role.

A drive and desire to learn and grow yourself and others through proactive knowledge sharing

Strong and effective verbal/written communication and listening skills for collaboration and working with customers and peers Strong organization and prioritization skills, with the capacity for driving quality impacts for customers and/or stakeholders An overall passion for technology and for the business and customer value it drives and the desire to help others learn through proactive knowledge sharing activities Outstanding problem-solving, troubleshooting and application debugging capabilities

Ability and willingness to quickly ramp up on multiple technology areas as needed

Technical Expertise (Required in one or more of each area) in Cloud, Windows Desktop Development, Web Development, Game, or Phone

Cloud Technologies: Azure DevOps, Microsoft Azure, Amazon web services, iCloud

Languages and Compilers: C/C++, C#, VB.NET, JAVA, HTML5

Developer Tools such as Visual Studio, Unity, Eclipse, .NET Framework, Debugging

Professional Experience:

Minimum 5 or more years’ experience in software development, consulting or support with a strong emphasis on Microsoft Client, Server and Development products and technologies. Deep understanding of application lifecycle and agile development principals.

Education:

BS in Computer Science, or related degree, or 3-4 years of equivalent experience.