Job- Voice Agent

Location- Pueblo, Calle Eje 5 Norte 990, Edificio F, PB, Santa Barbara, Azcapotzalco, 02230 Ciudad de México

Job Description:-

Work for one of the world’s leading providers of Technology and communications services, transforming the way they connect around the world.

1) Deliver a positive experience that solves customers challenges in one call

2) Work to resolve issues by providing accurate information to all the customers according to their needs

3) Help t0 drive sales products and services that will keep them happy and connected

4) Learn and uncover customers’ needs by creating connections and asking the right questions

5) Position product insights solutions recommendations to provide customers with a complete top solutions

Mandatory Requirements:

– Conversational English Level (B2 or above).

– High School diploma GED or equivalent.

– 6 months of stable experience in call center.

– Willingness to work on Site (north  CDMX).

– Schedule Availabity.

– Willingness to complete and pass a background check verification.

– Experience promoting and selling products and services.

– Experience resolving customers issue and billing.

– Customers services experience.

– Demonstrated experience communicating with Customers to find solutions.